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| Dell Recruitment |
Dell Recruitment: Dell schedule to hire Technical Support Engineer for 2021. Freshers can also apply. The location of the job is Bangalore. The details for Dell's hiring process are provided below.
Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.
Dell Recruitment:
Company Name: Dell India
Company Website: www.dell.com
Job Role: Technical Support Engineer
Job ID: R105203
Experience: 0 – 4 years
Salary: Best In Industry
Job Description:
As part of our Technical Support team, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
Provide first level Support on Dell supplied products and/or peripherals, Assign incidents in line with documented guidelines and procedures
Demonstrate good judgment in analyzing information to make routine decisions, handle inbound calls, emails, and web interface to support existing and new customers.
Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
Be compliant and adhere to process design as per the management decision, Cooperate and collaborate with colleagues, cross-functionally, to support the technical solution process.
Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating the customer database
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
Excellent communications skills, First-rate customer focus, phone etiquette and work ethic
Graduate Fresher to 4 years of relevant work experience required
Undergrad with 1 year of relevant work experience required
Should be willing to work in shifts in a 24 x7 work environment
Ability to handle stressful situations.
Desirable Requirements:
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Qualification.
All candidates who wish to apply for the Dell Recruitment 2021, they may apply by clicking on this link
Apply link: Click here
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