R1RCM : Hyderabad : AR Caller: Graduates
Job Description:
• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
• To prioritize the pending claims for calling from the aging basket.
• Should be able to convince the claims company (payers) for payment of their outstanding claims.
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Escalate difficult collection situations to management in a timely manner.
• Review provider claims that have not been paid by insurance companies.
• Handling patients billing queries and updating their account information.
• Post cash and write off the contractual adjustments accordingly while working on the accounts.
• Meeting daily/weekly and monthly targets set for an individual.
Desired Profile:
• Should be willing to work in US Shift.
• Experience in the Healthcare Revenue Cycle Management process.
• Strong written and verbal communication skills.
• Good computer skills including Microsoft Office suite.
• Ability to prioritize and manage work queue.
• Ability to work independently as well as in a team environment.
• Strong analytical and problem-solving skills.
• Good typing skills with a speed of min 30-35 words /min
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